Modern Senior Products LLC is an Upfront Merchant on TheFind. Click for info.


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Return Policy
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Modern Senior Products

  • You're provided informative answers to all of your questions
  • Your complete satisfaction is assured
  • Email Customer Support at: customersupport@modernseniorproducts.com if you can't find answers to your questions below.  We will respond quickly.
  • Call Customer Support Toll Free: 888.407.6164.  Our knowledgeable staff is happy to help.

Hassle Free Return Policy:  30 Day Money Back Guarantee
On Any Product You Aren't Satisfied With For Any Reason!
*Some exceptions may apply due to hygienic reasons & are noted on the product page.
(excludes original shipping charges)

We do NOT charge re-stocking fees on MOST products.  Some exceptions may apply and are noted on the individual product page.
Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts.
• When will my back order arrive?
My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?
Shipping and Returns
• When will my order ship and what are my shipping charges?
• What is the return policy?
• Shipping, Returns, Exchanges
International Shipping
• International Taxes & Duties
• Do you ship to my country?
Guarantees
• Warranty of Products
• Low Price Guarantee
• Security and SSL encryption
Pricing and Billing
• Do I have to pay sales tax?
• I have a question on my charges.
• What are my payment choices?
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Buyer's Guide
• How do I find my product?
• How do I navigate the site?
• How do I use a Coupon Code
Additional Support
• How do I contact you?
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