OUR STORY
Donna A. Menner, founder, Pres & CEO


photo of Pres/CEO Modern Senior Products LLC is a locally owned small business.
As a daughter, I found through my own personal experience with my aging family members that there was a real need in the senior population for products and information that could help our parents and others to continue to live full, independent, more comfortable lives. I am committed to researching the best available products to help seniors and boomers with products that are easier to use, understand and handle. I take great pride in our extensive research to find products that not only provide quality and value to our customers, but that can help make life easier, especially when medical problems such as arthritis, carpal tunnel syndrome, hearing, vision, memory loss/cognitive disorders or dexterity problems make living at home independently more difficult. My mother is currently 94 years old. She lives with my husband and I and I know and understand first hand the needs of the elderly. My passion is researching medical literature pertaining to medical disorders, what I learn benefits my customers and family. What sets my company apart is the wealth of information our website contains, I hope this will be of benefit to you.

This is our only business - we specialize in useful products for seniors, elderly and disabled. This isn't a sideline for us. Some on-line stores might be a beauty store, vitamin store or even a marina selling amplified phones for seniors as a side-line. If you want quality information about these products, we specialize and know our products.


Sometimes, just by being observant, we can find small solutions that can make a meaningful difference in a senior's life. Perhaps an amplified telephone is all that is needed to help them keep from making mistakes with their appointments or medication changes made by their doctor over the phone. Or perhaps their phone is too complicated and they need something simpler. That is why this company exists - to help you find solutions.

Simplifying today's technology and medical information is our goal. Technology and medical discoveries are moving at a rapid pace and keeping our customers up to date and current with the 21st century is part of our business. We pledge to continue to have an educational component to our business, to write our Blog in layman's terms, making it easy to understand for everyone.

Arthritis and hearing loss isn't always just for seniors. Boomers and younger can start with arthritis and hearing loss at an early age, and of course medical disabilities arising from serious chronic medical conditions can strike earlier in life also - our products can also be helpful to those with disabilities.


Want To Know More About Us??

State of Arizona License Number: 20522452
City of Chandler, AZ License Number: 128297


  • We pledge to listen to our customers and consistently deliver excellent customer support.
  • We provide informative answers to all of your questions.
  • We will assist you in selecting the right products for your specific needs. Just email customer support and explain the situation, or call us and select the customer support option. We do not offer medical advice, please always consult with your medical professional.
  • Your transaction is simplified - we have a One Page Checkout to make ordering fast and easy.
  • Your complete satisfaction is assured.
  • Knowledgeable staff will work with you to get it right the first time.
  • We support small businesses
  • We offer our products to other small businesses, such as nursing homes, assisted living facilities, group homes, medical and dental offices at volume discounts.


CONTACT US

customersupport@modernseniorproducts.com
Please allow up to 24 hours for response from customer support.

(888) 407-6164 Press Option #1 for Customer Support

Our company headquarters, customer support (both physical and by email) is located in the U.S.A., Chandler AZ

M - F, 8:30am - 4:30 pm MST (AZ does not change to Daylight Savings Time)
Modern Senior Products live customer support is closed Saturday & Sunday and the major holidays: New
Year's Eve closes at 12 noon, New Year's Day, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Eve, Christmas Day.
Customers can place orders on our website 24 hours a day, 7 days a week, every day of the year.



Modern Senior Products LLC
123 W. Chandler Heights Rd. # 13223
Chandler, AZ 85248, USA (No showroom or sales at this location)


Melissa in Customer Support

Customer Support Manager: Melissa Menner McCullough
Melissa implements and maintains company customer support policies and procedures to maintain customer satisfaction, emphasizes excellence in the care of our customers and resolves customer issues when they arise. She monitors the quality of customer support, making sure our customer support staff maintains courteous and professional contact at all times with our valued customers. Melissa emphasizes going the extra mile for our customers and it shows in customer satisfaction with Modern Senior Products.






Medical Consultant:
Shannon Smith Brock, RN
Shannon has a multitude of experience. She has worked as a home health nurse, frequently working with seniors and elderly. Shannon has worked in the hospital setting in telemetry, as a PICC line nurse and Cardiac Catheterization Lab nurse at the Banner Desert Hospital in Mesa, Arizona. She is faculty with the AHA and lead instructor for advanced cardiac life support. She is also adjunct faculty for the University of Arizona Medical School. Shannon is also a swat nurse.

Marketing & New Vendors

If you are interested in B2B Sales, would like to become a marketing partner or vendor
please contact M. D. Menner




Marketing and Sales Manger:
Michael D. Menner
Mike handles our volume B2B sales. He deals with nursing homes, assisted living facilities and physician offices. Mike is our marketing manager and handles advertising.
1-888-407-6164 (toll free) use the vendor support option
Email: mdmenner@modernseniorproducts.com


COMPANY OFFICE HOURS:
Monday - Friday 8:30 am to 4:30 pm MST
AZ does NOT change to Daylight Savings Time




Hassle Free Return Policy: 30 Day Money Back Guarantee
On Any Product You Aren't Satisfied With For Any Reason
*Some exceptions may apply for hygienic reasons & are noted on the product page.
(excludes original shipping charges)
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